Packaging Details
Type:
lot (100 pieces/lot)
Weight:
0.258kg (0.57lb.)
Size:
18cm x 20cm x 14cm (7.09in x 7.87in x 5.51in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ikeacasa (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ikeacasa.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All perfect and very fast, it's the second time i buy from this salesman. all the chosen threads. thanks for the gift.
beautiful, thank you!
Mixed up 2 colors, but nothing terrible. I liked the threads, i will order more.
The execution of the order is satisfied, the strings all came by numbers, and there was still a gift in the water of two coils, with the store did not communicate-there was no need, the seller recommend, t to order sent very quickly, and delivery is already the cost of our mail, but in general i'm happy, i will still order
Thank you for the gifts. I already ordered from this store more than once. Just a little sorry that some colors differ in shades, although the numbers are the same as ordered before. Oh, that's fine. Thanks again.
As always, everything at the highest level! with the palette did not compare yet, but i think there will be no problems. in len. region for 20 days!
Thank you for the present
Beautiful, have them used and the embroidery is very well
I am happy with my threads, they are of good quality and the works are beautiful, I have bought several times in this store and I have never had problems with communication, the store is very attentive and always answers the messages. I recommend buying in this store.
A couple of thread numbers are confused, but not Critical. Thanks to the store for the speed and quality! Seller recommend.
I order not for the first time. everything is fine. two skewers as a gift
Threads received! The goods, as before, are happy. I order not the first time and i'm sure that is not the last. This time the store put 4 skewers as a gift, for which many thanks!!! The numbers all match the list. Recommend!!! Girls, order, you will not regret.
Very good quality!!! Thank you very much!!! I will order more!!! Good store!
Ниточки по номерам прислали, как заказывала. Еще две в подарок. Мягкие, приятные, не сильно пушатся. Буду заказывать еще. Рекомендую продавца и товар.
Заказом довольна, был вложен подарочек в виде дополнительных мотков ниточек, за что большое спасибо. Единственное, один номер ниточек из мною заказанных был перепутан,но это человеческий фактор, со всеми бывает. В дальнейшем буду заказывать еще.
100 нужных цветов и 2 в подарок!
яркие цвета, очень довольна
Ниточки хорошие. 2 мотка положили не правельно, простительно. 2 были в подарок. Довольна, буду заказывать еще!
Все пришло очень быстро и точно. Огромное спасибо продавцу и магазину! Вы лучшие!
Все отлично! Заказываю второй раз! Все по моему заказу!! Да
Спасибо продавцу! Товар пришел быстро. Все точно как в описании. Даже был подарок.
Fiquei satisfeito com o produto. O vendedor enviou rápido. A demora na entrega é quando chega ao Brasil! Obrigada.
Excelente produto,vendedor impecável,super recomendo
Неплохо, два мотка положили в подарок, а вот два не правильный номер. Вместо 420 положили 422
как всегда всё хорошо. только один цвет не положили. продавец обещал положить со следующим заказом. продавец положил 2 дополнительных мотка ниток
buono, come in foto. colori richiesti esatti. regalo 3 colori in più, grazie venditore
Нитки очень хорошие. Прислали всё правильно по номерам. Спасибо за ниточки в подарок.
All 100un. arrived in very good conditions and earlier then expected. I'm not professional in embroidery...so I can't evaluate the quality of the material. But to me it seems to be very good. I recomended!
very nice.
доставка до Санкт-Петербурга с полным отслеживанием за 19 дней. нитки все по списку, были отправлены очень быстро. у этого продавца заказываю не первый и уж точно не последний раз ;)
Заказ пришёл.я в полном восторге.ниточки все пришли,как я заказывала,плюс 2-положили в подарок.всем рекомендую.буду заказывать ещё
Great product, high quality
Посылку получил, большое спасибо продавцу. Нитки пришли все те, что я и заказывал, плюс 2 моточка в подарок. Качество мне нравиться, заказываю уже не в первый раз. Рекомендую.
очень довольна заказом! пришли все те номера, которые заказывала и плюс подарочные моточки! продавец отправил очень быстро, и посылка шла чуть меньше 3 недель. буду делать заказ ещё!
harikaaa cok begendim tesekkur ederim :)
Сотрудничаю с продавцом не первый раз, как всегда, всё на высоком уровне!!!!
Несколько моточков не того цвета пришли, вместо заказанных.
Получил. Со списком заказа. Еще не перепроверил все ли правильно
заказываю не в первый раз! все отлично! буду заказывать еще.)))) 2 в подарок положили. спасибо)))
Snel geleverd mooie kleuren en prima verpakt.
Colores muy bonitos, muy rápido envío y todo salió muy bien
здравствуйте, спасибо продавцу за быструю доставку и внимание к моей просьбе. Рекомендую всем этот магазин. Удачи и процветания.
Received a nice variety of colors plus a bonus! The threads are pretty similar to the DMC numbers.
me llego antes de lo previsto y me regalo tres mas
Excelente entrega buenos colores
отлично
Спасибо продавцу, заказ сделан 14.10.2017,пришёл 09.11.2017 в отличном состоянии. Спасибо за подарок, продавец вложил три моточка ниток. Буду заказывать ещё у этого продавца.
довольна заказом,все в хорошем состоянии,дошло быстро
Хорошие ниточки. В Кемерово дошли за три недели. Отправили все точно по списку, ещё два моточка в подарок положили ))) Спасибо продавцу!
как всегда все хорошо. Быстрая отправка. Все по номерам+2 мотка в подарок. Заказываю не в первый раз. Нитки не леняют. Вышивка смотрится хорошо, цвета яркие, нитки не путаются. Рекомендую.